National service provider

We can provide 24/7 365 days a year service coverage for the whole of the UK through our dedicated service team

International after sales support

We can provide comprehensive international after sales support to our international customers through training, technical support and site visits by our technicians

Original manufacturers spares

We are able to offer and source original manufacturers spares of many brands. Working in partnership with our customers to promote tailor made service schedules for their equipment to ensure optimum performance

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Field service

We have the largest UK field service force in the industry. All of our technicians carry the knowledge, skills and parts to complete all services in a professional and timely manner. Our technicians are Competent Persons (MGPS) and are trained to the highest standards at our own manufacturing facilities in the UK. We have the largest "on-hand" inventory of medical spare parts which helps ensure that return visits are kept to the absolute minimum.

If an on site visit is required our service specialists will make every effort to respond by telephone within 30 minutes of receiving a call-out and to be on site within 4 hours. Travel times to remote locations may vary. Technical support and other factory resources are available to assist in resolving problems quickly.

Our field technicians are also able to carry out planned preventative maintenance and annual service (corrective maintenance) visits.